1red Casino Responsible Gambling

At 1red we take responsible gambling seriously. We want players to enjoy their time on our site while keeping play safe and controlled. This page explains the measures we offer to help you manage your account, recognise risky patterns, and get support if gambling stops being fun.

Player protection principles

We believe in clear, practical protections that put you in control. Our approach focuses on prevention, straightforward tools you can use yourself, and timely support when it’s needed. We encourage sensible limits, regular self‑checks, and using support services if you notice any worrying signs.

Activity-control tools

Deposit limits

You can set daily, weekly, or monthly deposit limits in your account settings. Limits are easy to increase or decrease, and changes may take effect immediately or after a short processing period to help prevent impulsive increases.

Loss limits

Loss limits allow you to cap how much you can lose over a chosen period. These limits work alongside deposits and help keep losses within a level you are comfortable with.

Time limits and session reminders

Set session time reminders or daily play limits to avoid long runs of play. Time reminders notify you when your session has reached a set duration so you can pause or log out.

Self-exclusion

If you need a break, choose a temporary account suspension or permanent self-exclusion. You can request exclusion through your account tools or by contacting customer support. During self-exclusion your access to the account is blocked and promotional messages are paused. Note that our self-exclusion applies to your 1red account and may not connect to province-wide exclusion registries.

Signs of problematic behaviour

Watch for common warning signs such as chasing losses, spending more time or money than intended, neglecting work or family, hiding gambling activity, or feeling anxious about play. If you notice these changes for yourself or someone close to you, consider using limits or seeking help.

Tips for maintaining control

Set realistic bankroll and time limits before you start. Treat gambling as paid entertainment rather than a way to make money. Use deposit and loss limits, take regular breaks, and avoid gambling when stressed or under the influence of alcohol. Keep a record of your activity to track patterns.

Professional help and support organisations

If you need professional support, reach out to Gamblers Anonymous or your provincial gambling support service (for example ConnexOntario in Ontario). Local helplines and mental health services can also provide confidential advice. If you want us to assist in finding resources we can point you to appropriate organisations on request.