Responsible Gaming

We take player safety seriously and make responsible play a core part of our service. The 1red Responsible Gambling page explains how we support safe activity, what controls are available in your account, and where to go for extra help. Read the short sections below to learn about protection principles, limits you can apply, signs of risky play, practical steps to stay in control, and trusted organisations that offer specialist support. This is practical information for anyone who wants to manage gambling in a safer way.

Player protection principles

Clear rules and simple controls guide our approach. Protection is based on voluntary limits, verified age checks, and a quick route to pause play. We promote responsible behaviour and give players the tools to manage their activity. 1red Responsible Gambling is about practical, on-site measures that reduce harm and keep accounts under user control.

Account controls

Deposit and loss limits

Set daily, weekly or monthly deposit caps in your account settings. Loss limits help you cap how much can be lost over a period. Limits are easy to change but may require a waiting period to lower the risk of impulsive increases. Use limits to match your budget and betting pattern.

Time-outs and self-exclusion

Take a short break with a time-out or choose longer self-exclusion when needed. Time-outs suspend access for a set period. Self-exclusion locks the account for weeks or months and prevents sign-in until the period ends. Support is available if you want help activating these options.

Recognising signs of problematic behaviour

Watch for common warning signs: chasing losses, spending more time than planned, borrowing to gamble, or hiding activity. Sudden changes in mood, sleep or finances can also indicate trouble. Early recognition makes it easier to act and apply controls before problems escalate.

Guidance for staying in control

Plan your play - set time and money limits before you start. Track sessions and review transactions regularly. Avoid gambling when stressed, tired or under the influence. Use on-site tools like limits and time-outs, and consider speaking with support if you feel control slipping.

Professional help and support organisations

Get specialist help if needed. Canadian resources include Gamblers Anonymous, Gambling Therapy, CAMH (Centre for Addiction and Mental Health) and local provincial helplines. These organisations offer counselling, peer support and practical recovery plans. Contact them directly for confidential assistance and follow any local guidance available in your province.