Data Privacy Policy
At 1red we take privacy seriously. This page explains how we collect, use and protect your personal information when you register, deposit, play or interact with our site. It covers the types of data we process, how that data is used for account and payment handling, the protections we apply, and the choices you have about your information. Read these terms to understand your rights and how to contact us about privacy questions or requests regarding your account data.
Types of data we collect
We collect information needed to operate accounts, process payments and provide services. Data is grouped below for clarity.
Personal data
Full name, date of birth, email, phone number and address. Identification documents for verification are collected when required. Account credentials and communication preferences are also included.
Technical data
Device details, IP address, browser type, operating system, device identifiers and log data. Connection and session data to help secure accounts and detect fraud are retained.
Transactional data
Deposit and withdrawal records, payment instrument identifiers, currency selection, game activity logs and wager history. Transaction timestamps and status updates are stored for accounting and compliance.
How we use your information
Data is used to create and maintain your account, process deposits and withdrawals, verify identity, and prevent fraud. We also use information to send necessary service messages, handle support requests and comply with legal obligations. Limited operational analytics are used to monitor platform performance and detect abuse.
Data protection and security
Access to personal data is restricted to authorised personnel and contracted service providers. We use encryption for data in transit and storage where applicable. Regular backups and access controls are applied. Security measures are reviewed and updated to address evolving risks.
Cookies and tracking technologies
We use cookies and similar technologies for session management, fraud prevention and basic analytics. Cookies enable login persistence and cashier functions. You can manage cookie settings via your browser, but disabling certain cookies may limit site functionality.
User rights
You have rights to access, correct and request deletion of your personal data where permitted by law. You may also object to certain processing and request restriction of processing. Requests should include sufficient detail to locate your account and will be handled within applicable timeframes.
Access and correction
Request a copy of your stored data or ask us to update incorrect details. Verification may be required before changes are made.
Deletion and portability
Delete requests are considered in line with legal and operational retention rules. Where possible, we can provide a portable copy of your data in common formats.
Data sharing and third parties
We share data with payment processors, identity verification services, game providers and security vendors as required to deliver services. Third parties process data under contract and are authorised to act only on our instructions. We do not sell personal data.
Updates to this policy
Privacy terms may be updated to reflect legal or operational changes. Material changes will be communicated via the site or by email. Check this page for the latest version and contact support for questions about any update.